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Alpha Kappa Alpha USB Port Backpack
The AKA USB Port Backpack has the sorority shield and founding year brightly printed to the front of the bag.
Charges devices on the go!
Our USB Port Backpacks are equipped with:
- A USB charging port for on-the-go power to your mobile devices and/or laptop computers
- A headphone port
- Extra-padded back and shoulder strap support
- An inside pouch for laptop computers and/or paperwork
- An inside zipper compartment for important items such as wallets or keys
- An outside zipper pouch for miscellaneous items
PERFECT APPAREL RETURNS & EXCHANGES POLICY
Return Window
Returns are accepted within 30 days of the original purchase date.
Return Eligibility
Items must be:
- Unworn, unwashed, and unaltered
- Free of stains (e.g., makeup, deodorant), odors (e.g., smoke, cologne), and animal hair
- Not marked as final sale or clearance
- Approved by customer service before the return shipment
Non-Returnable Items
We do not accept returns or exchanges for:
- Final sale or clearance items
- Custom-made, personalized products, or club series apparel/accessories
- Not marked final sale or clearance
- Within the return window specified
Customers attempting to return ineligible items are responsible for return shipping if they wish to have the item sent back to them.
How to Start a Return
Before returning an item, please email or call us to confirm eligibility:
- Email: customerservice@perfectapparel.com
- Phone: 317-389-5553
Return Address:
Perfect Apparel LLC
ATTN: RETURNS
8730 Commerce Park Place, Suite C
Indianapolis, IN 46268
We strongly recommend retaining your tracking number once your return or exchange has been shipped. This tracking information is essential for monitoring delivery and confirming receipt. Please note: Simply stating that a return was sent is not sufficient. Perfect Apparel requires a valid tracking number as proof that the item was delivered to our facility. We are not responsible for lost, delayed, or undelivered packages resulting from carrier issues or a lack of tracking information. If we do not have confirmed receipt of the package, a refund or exchange will not be processed.
Exchanges
- Exchanges are allowed for eligible items involving the wrong size or color.
- The customer is responsible for both return and reshipment costs.
- Blazer exchanges incur a 30% non-refundable restocking fee.
- If we made an error, we’ll provide a prepaid return label and cover all shipping costs for the replacement.
Refunds
- Refunds are issued to the original payment method within 10 business days after inspection.
- Shipping fees are non-refundable.
- If the return causes the original order to fall below the free shipping threshold, the original shipping cost will be deducted from the refund.
- If it’s been more than 15 business days since your return was approved and you haven’t received your refund, contact us.
Returned & Undeliverable Packages
We work with reliable shipping carriers to ensure prompt and accurate delivery of your order. If a package is returned to us as undeliverable due to reasons outside of Perfect Apparel’s control, such as an incorrect or incomplete address, reshipping fees will apply. Please note that original shipping charges are non-refundable.
- Perfect Apparel is not liable for lost, stolen, or damaged packages in transit.
- Shipping time reflects delivery after processing and production, which may take up to 10 business days.